Diamond Edge Demo Version Extendible Help System File: UTILITY.HLP Topics covered: ù Partition Copy - Image ù Partition Copy - Defragmented ù Forcing Media Change ù Browsing, Viewing, and Printing Files ù Partition Zeroing ù Partition Unzeroing ù Partition Wiping ù Hotkeys ù Technical Support ù Partition Copy - Image Copy Partition Image copies sector for sector an exact image of the source partition to the destination partition. The directory structure and disk fragmentation characteristics of the source are exactly duplicated on the destination. The source and destination partitions must be of exactly the same size and type(both GEM or both BGM). All existing data on the destination partition is lost. To perform a partition image copy, select Copy Partition Image from the Utility menu. You will be prompted to enter the source and destination partitions. If you have Warn mode set to then you will be told that all data on the destination partition will be lost and given the opportunity to cancel. Otherwise the partition copy begins immediately. ù Partition Copy - Defragmented Copy Partition Defrag copies the entire contents of the source partition to the destination partition and defragments the files in the process. The result is a destination disk that has had a full optimization for reading performed. The source and destination partitions do not have to be the same size or type. So you can perform a Copy Partition Defrag from a 10 Meg GEM partition to a 40 meg BGM partition. All existing data on the destination partition is lost. To perform a partition defragmented copy, select Copy Partition Defrag from the Utility menu. You will be prompted to enter the source and destination partitions. If you have Warn mode set then you will be told that all data on the destination partition will be lost and given the opportunity to cancel. Otherwise the partition copy begins immediately. ù Forcing Media Change TOS occasionally has difficulty detecting whether a disk has changed state and requires updating it's internal information about the disk. This is especially true regarding floppy disks. If you suspect that you have modified your disk and TOS does not recognize the change, then you can choose the disk as the active disk and select Force Media Change. This will force all versions of TOS to flush and rebuild all information it has about the disk. ù Browsing, Viewing, and Printing Files These functions allow you to look around your disk, look at text files, and print text files. Selecting Browse will give you access to the GEM File Selector to look around you disk. Selecting View File allows you to view a text file on the screen. Selecting Print File will allow you to print a text file of your choice on your printer. This is useful to examining and printing Disk Medic Error reports or Validation Error reports. ù Partition Zeroing Diamond Edge provides several methods of Zeroing your disk. Zeroing a disk means erasing all of the information in the disks FAT and root directory sectors. The result will be a completely empty partition. Because zeroing a disk is not something you want to do accidently, you must enable the zeroing functions by selecting Enable Zeroing from the Utility Menu. To Zero a partition, make the partition you want to zero the active partition. Then select Zero Partition from the Utility menu. Regardless of the warning level specified in the user preferences, you will always be warned before a zeroing operation. If you decide to continue with the zeroing select Yes, if you want to abort the zeroing select No. After you have confirmed your intent to zero the partition, but before the zeroing is actually performed all of the critical disk information is saved in a disk information file. This will allow you to Unzero the partition with absolutely no loss of data if you decide that you have mistakenly zeroed the partition. ù Partition Unzeroing To Unzero a partition, make the partition you want to Unzero the active partition. Then select Unzero Partition from the Utility menu. The same procedure is followed to unzero a partition, as to restore the disk partition information. After selecting the disk you want to unzero, select the Select Disk Info File button to choose the disk information file to restore to the selected disk. After specifying the information file to restore, a dialog is shown describing the disk characteristics form the disk information file selected for restore. If the the disk information is correct then select Proceed with Restore. If you have any questions at all regarding whether the information you are about to restore is correct, then select Cancel to abort the restore. ù Wipe Partition Wiping a partition is a special kind of Zeroing. When you wipe a partition, not only are the FAT tables and root directory sectors erased, but every sector of the partition is overwritten. This is especially useful if you need to completely eliminate highly confidential data. ù Hotkeys For ease of use, keyboard equivalents and hotkeys are provided for every major program function. In addition there are special keyboard commands that control the operation of various program functions. During functions that scroll data such as Creating a Validation file or Validating files you may pause the display by selecting Control-S, pressing Control-Q will restart the process. Control-C is the universal abort key and applies to every abortable function, such as Mapping Bad Sectors or Validating a disk drive. Optimizing and the Disk Medic functions are not abortable via Control-C. The program functions and their associated hotkeys are described below: Function: Hotkey: Basic Window Function Block Change Active Drive Press Drive Letter Disk Information Control-I Fragmentation Map Control-M All Disk Information Control-A File Menu Preferences Control-F Open Window Control-W Quit Control-Q Medic Menu Test Disk Structure ALT-T Test Multiple Control-T Map Bad Sectors ALT-B Map Bad Multiple Control-T Create CRC File ALT-C Create Checksum File ALT-S Validate Files ALT-V Partition Hard Disk ALT-H Optimize Menu Optimize Drive ALT-O Optimize Multiple CONTROL-O Undelete Menu Configure MIRROR ALT-N Run MIRROR ALT-R Undelete Files ALT-U Archive Menu Save Disk Info ALT-A Restore Disk Info ALT-Y Save SCSI Info ALT-G Restore SCSI Info ALT-K Utility Menu Copy Drive Defrag ALT-D Copy Drive Image ALT-I Force Media Change ALT-M View File ALT-F Print File ALT-P Browse Disk ALT-J Zero Disk ALT-Z Unzero Disk ALT-X Wipe Partition ALT-W ù Technical Support Diamond Edge is backed by Oregon Research's technical support staff trained to provide you with fast and courteous service. If you require assistance beyond what the manual, help features, and readme files can provide, then call or write use with the information listed in the technical support checklist below. Before calling Oregon Research technical support, please attempt to recreate the problem so that you can provide us with an exact sequence of events. If the problem reoccurs, then contact us by phone, FAX, or electronically on Genie with the following information: ù Product Information: The name, version number, and file date/time of the application program. The version number appears in the About box. ù Your user registration number: This appears on the master disk label. ù System Information: You'll need to know, the Atari ST computer model that you own, including memory configuration and TOS operating system version. ù Disk Drives: The model and capacity of all of your internal and external disk drives. Also the vendor of your hard disk host adapter and driver software. ù Additional Hardware: You'll need to know the brand names of any additional hardware that you have connected to your system. This includes printers, modems, accelerators, custom video cards, PC emulators etc. ù Auto folder and Accessory Programs: You will need a list of All Auto Folder and Accessory programs active in your system. You should first try eliminating all auto folder and accessory programs and rebooting. If the problem goes away consult section 8.6.3 fo your manual for more information on isolating a Auto folder conflict. ù Error Messages: Write down the EXACT wording of any error messages that you received from the program. ù Attempted solutions: Make careful note of any steps you took to solve the problem and what the results were. If you need assistance beyond these suggestions, and you cannot find the answer to your problem in the manual , help features, or readme files, then please write, call, or FAX us with the information in the technical support checklist. We need all of the information in the checklist to efficiently serve you. Mail: Oregon Research Associates 16200 S.W. Pacific Hwy., Suite 162 Tigard, OR 97224 USA Phone: (503) 620-4919 FAX: (503) 639-6182 Electronic Support: Genie: ORA.TECH Daily Compuserve: 76635,2310