CTS Serial Port Utilities, Version 1.3             User Response Form

     We'd like to know more about you, your system, and your requirements. 
     This information helps us make improvements, as well as add the 
     features you need most. Please help us by completing this 
     questionnaire and mailing or faxing it to:

           Computer Telecommunication Systems, Inc.
           SPU User Survey
           3847 Foxwood Road, Suite 1000
           Duluth, GA  30136-6100
           USA
           FAX: 404-263-0124

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                                 USER PROFILE
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     1. Your computer brand and model: ___________________________

     2. Operating Environments (check all that are currently used):

                     Present   Future        Version
                     =======   ======        ======= 
        MS/PC DOS    _______   ______        _______
        Windows      _______   ______        _______
        OS/2         _______   ______        _______
        DesqView     _______   ______        _______
        Other        _______   ______        _______

     3. Floppy disk types:
             ____ 3-1/2" low-density   ____ 3-1/2" high-density
             ____ 5-1/4" low-density   ____ 5-1/4" high-density

     4. How do you rate the CTS Serial Port Utilities? (1=Poor, 10=Best)
               Ease of Learning   _____     Ease of Use  _____
               Documentation      _____     Price        _____
               Technical Support  _____     Usefulness   _____

     5. What do you like best about the SPU?
        __________________________________________________________

     6. What do you like least about the SPU?
        __________________________________________________________

     7. Where did you hear about the SPU?
        __________________________________________________________

     8. Do you use the SPU at home _____   office _____

     9. Your name and address (optional)

        __________________________________________________________

        __________________________________________________________

        __________________________________________________________

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     CTSSPUv1.2 User Response Form                                   Page 2

     10. How did you first obtain the SPU

         ___ Downloaded from ______________________

         ___ Purchased disk containing the SPU from _______________________

         ___ Other (describe) _____________________________________________


     11. Which PC network do you use (if any)? ____________________________ 

     12. Please list the improvements, additions, or changes that you would 
         like to see made to the CTS Serial Port Utilities:












                               THANK YOU!