Alad_IRQ, Version 1.0                               User Response Form

     We'd like to know more about you, your system, and your requirements. 
     This information helps us make improvements, as well as add the 
     features you need most. Please help us by completing this 
     questionnaire and mailing or faxing it to:

           Computer Telecommunication Systems, Inc.
           Alad_IRQ User Survey
           3847 Foxwood Road, Suite 1000
           Duluth, GA 30136-6100
           USA
           FAX: 404-263-0124

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                                 USER PROFILE
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     1. Your computer brand and model: ___________________________

     2. Operating Environments (check all that are currently used):

                     Present   Future        Version
                     =======   ======        ======= 
        MS/PC DOS    _______   ______        _______
        Windows      _______   ______        _______
        OS/2         _______   ______        _______
        DesqView     _______   ______        _______
        Other        _______   ______        _______

     3. Floppy disk types:
             ____ 3-1/2" low-density   ____ 3-1/2" high-density
             ____ 5-1/4" low-density   ____ 5-1/4" high-density

     4. How do you rate Alad_IRQ ? (1=Poor, 10=Best)
               Ease of Learning   _____     Ease of Use  _____
               Documentation      _____     Price        _____
               Technical Support  _____     Usefulness   _____

     5. What do you like best about the Alad_IRQ?
        __________________________________________________________

     6. What do you like least about Alad_IRQ?
        __________________________________________________________

     7. Where did you hear about Alad_IRQ?
        __________________________________________________________

     8. Do you use Alad_IRQ at home _____   office _____

     9. Your name and address (optional)

        __________________________________________________________

        __________________________________________________________

        __________________________________________________________

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     Alad_IRQ v1.0 User Response Form                                   Page 2

     10. How did you first obtain Alad_IRQ?

         ___ Downloaded from ______________________

         ___ Purchased disk containing Alad_IRQ from _______________________

         ___ Other (describe) _____________________________________________

     11. Please list the improvements, additions, or changes that you would 
         like to see made to Alad_IRQ: